Last Updated: November 2025
Welcome to Francis Baloyi (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://francisbaloyi.com (the “Website”).
We comply with applicable privacy laws, including the Protection of Personal Information Act (POPIA), General Data Protection Regulation (GDPR), and California Consumer Privacy Act (CCPA).
2.1. Personal Information
Name, email address, phone number, and company name (via contact or consultation forms).
Payment or invoicing information (if applicable).
2.2. Automatically Collected Data
IP address, browser type, operating system, and pages visited.
Usage patterns, time on site, and referral source.
Information through cookies and similar technologies.
2.3. Analytics & Tracking Tools
We use tools such as Google Analytics, Hotjar, LinkedIn Insights Tag, and Meta Pixel to measure performance, understand visitor behaviour, and improve our services.
Your information may be used to:
Provide and improve our services.
Respond to your enquiries or consultation requests.
Send updates, insights, or marketing communications (with consent).
Analyse site traffic and performance.
Comply with legal obligations.
We process data based on:
Consent – when you opt in to communications or accept cookies.
Contract – when information is necessary to provide a requested service.
Legitimate Interest – for analytics, site improvement, and marketing.
Legal Obligation – when required to retain data for compliance purposes.
We retain personal information only for as long as necessary for the purposes described above, or as required by law. Analytics and cookie data are typically retained between 12–26 months.
We may share data with:
Service providers and third-party processors (e.g., Google, Meta, Bing).
Legal or regulatory authorities if required by law.
We do not sell your personal data.
As we work with global service providers, your data may be transferred and processed outside your country. We ensure adequate protection measures are in place (e.g., EU Standard Contractual Clauses).
Depending on your location, you have the right to:
Access, correct, or delete your data.
Object to processing or withdraw consent.
Request data portability.
Lodge a complaint with a data protection authority.
To exercise these rights, email t.francisbaloyi@gmail.com.
We use appropriate administrative, technical, and physical safeguards to protect your data from unauthorised access, disclosure, or loss.
We may update this policy from time to time. The latest version will always be available on our website.
For questions or concerns regarding this policy:
Francis Baloyi
Sandton, South Africa
Email: t.francisbaloyi@gmail.com